Connection Type
Can I get nbn® or OptiComm installed at a rental property?
Yes, you can! Yes, you can! However, you’ll need to get permission from the property owner or from the real estate agency you rent from before any alterations need to be made to the property (such as installing a network point or any cab...
Help CentreHow to remove an FTTC NCD from your FTTN service, and connect your modem/router correctly
Currently, the Fibre to the Curb (FTTC) nbn® connection box (network connection device – NCD) you are using is acting like a modem for your Fibre to the Node (FTTN) service. These connection boxes are designed to work with FTTC service, no...
Help CentreWhat is my Service Class and what does it mean?
The ‘Service Class’ (or ‘Property Class’ for OptiComm customers) for your location is a way for the network provider to categorise and define how the internet is delivered to your address and identify what stages of installation has be...
Help Centre
Results from other pages
How to check if your suburb can get a NBN FTTP upgrade
If you are one of many Australians who are stuck with a slow or unreliable internet connection, you might be considering upgrading to a faster, more reliable NBN Fibre to the Prem...
BlogThe NBN: what you need to know about traffic and service classes
The National Broadband Network (nbn™) has brought with it a range of terminology – and sometimes confusingly so. If you’ve been wondering what traffic and service classes refer to...
Blog