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BYO Router Settings nbn® Guide

Last Updated: Thursday 31 Aug 2023

The day has arrived and your nbn® connection is now live. Exciting times! But before you can relax with a little Netflix, you do need to first set up your NBN-compatible modem/router. You’re probably wondering to yourself “how do I configure my NBN modem?”

Luckily, it’s quite straightforward, and this guide will cover helpful Bring-Your-Own (BYO) router settings. As routers and interfaces are forever changing, we will be updating this page often with important new information.

If you do not see a specific router or interface on here that would make life easier, please contact us and we will add it to this guide.

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Commonly known modem/router log-in addresses

Please note: We do not know what every BYO router needs to log in to the settings. If the above does not work, or if you set a password that you cannot remember, try factory resetting the router by holding the reset button for about 8 seconds or until the lights on the router start flashing. This should reset the default username and password. If that does not work, consult your router manual for help. 

Fibre to the Node – FTTN (and FTTB)

FTTN and FTTB (building) connections utilise an existing telephone port at the property. This connection type requires a VDSL2 compatible router, and VDSL1 or ADSL routers will not work.

There is usually a grey or beige cable which you need to connect from the telephone port into the DSL plug on the back of your modem.

For ASUS brand devices, please note: ASUS modems should be configured before plugging the DSL cable into the router. If this doesn't work, please contact our Customer Service team.

  1. Connect your computer or phone to the modem/router by Wifi or using an ethernet cable.

  2. Open a web browsing app or program (Google Chrome, Safari, Firefox, Edge, etc) and in the address bar, type IP address for your device's settings. You can usually find this on a label attached to the back of the modem/router. We've also included some frequently used log-in addresses at the top of this article.

  3. Log in to the device settings from this page. The most common username is admin and most common passwords are admin or password. If these don't work, check the sticker on the back of the device for these credentials.

  4. Once you're logged in, locate your settings for the device's DSL connection. This can vary between different brands. Setup Wizards may work, but sometimes it’s easier to manually configure the router. We recommend using the manual setup if you have a Netgear modem/router.

  5. Enter the relevant settings for FTTN/FTTB as follows:

    • DSL Mode/Interface Type: VDSL

    • Internet Connection Type: Dynamic or IPOE or DHCP

    • No VLAN ID

    • Obtain IP Address Automatically

    • Enable SRA (only applies where this is an option)

    • No, my ISP does not require a username and password. (only applies where this is an option)

    • Internet Provider (or ISP): Not Listed or Other (only applies where this is an option)

  6. Leave any other settings not covered in this article with their default choices. Below are some screenshots of what these settings look like on TP-Link, Asus, and Netgear devices.

  7. Finalise and confirm the changes to your modem/router settings, and turn off the device's power. Wait 10 minutes before turning it back on.

  8. Test if your're now able to connect to the internet using your modem/router. If you aren't able to connect after following these steps, get in touch with our friendly Customer Service team by calling 1300 880 905.

TP-Link

Please click on these images to enlarge them.

BYO NBN Router Settings for TPLink

BYO NBN Router Settings for TPLink

Asus 

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BYO NBN Router Settings for Asus

BYO NBN Router Settings for Asus

BYO NBN Router Settings for Asus

Netgear

Please click on these images to enlarge them.

BYO NBN Router Settings for NetgearBYO NBN Router Settings for Netgear

FTTP, Fixed Wireless, FTTC, and HFC

Other than Fibre to the Node (or Building), all of the other service types we support have very similar or the same steps for setting up a BYO modem or router. These service types will have an NBN device installed at the premises. How you set up your cables and hardware depends on the type of connection you have. We've got some handy guides for each type of NBN connection for you to refer to when connecting your modem/router and NBN devices.

If you're on FTTP or Fixed Wireless and switching from another provider, we might need you to change where you plug in to the NBN box - there are multiple plugs labelled "UNI-D" available to allow users to connect to multiple services at the same time if needed. We will send you an email to confirm which of the numbered ports you should connect your router to.

  1. Plug in all relevant cables and NBN devices (if applicable). You can find a plug labelled WAN on your modem or router.

    Click your connection type below to see a diagram of what cables you need to connect.

  2. Connect your computer or phone to the modem/router by Wifi or using an ethernet cable.

  3. Open a web browsing app or program (Google Chrome, Safari, Firefox, Edge, etc) and in the address bar, type IP address for your device's settings. You can usually find this on a label attached to the back of the modem/router. We've also included some frequently used log-in addresses at the top of this article.

  4. Log in to the device settings from this page. The most common username is admin and most common passwords are admin or password. If these don't work, check the sticker on the back of the device for these credentials.

  5. Once you're logged in, locate your settings for the device's WAN connection. This can vary between different brands. Setup Wizards may work, but sometimes it’s easier to manually configure the router.

  6. Enter the relevant settings as follows:

    • DSL Mode/Interface Type: Ethernet WAN

    • Internet Connection Type: Dynamic or IPOE or DHCP

    • No VLAN ID

    • Obtain IP Address Automatically

    • Operation Mode: Wireless Router Mode (only applies where this is an option)

  7. Leave any other settings not covered in this article with their default choices. Below are some screenshots of what these settings look like on TP-Link, Asus, and Netgear devices.

  8. Finalise and confirm the changes to your modem/router settings, and turn off the device's power. Wait 10 minutes before turning it back on.

  9. Test if your're now able to connect to the internet using your modem/router. If you aren't able to connect after following these steps, get in touch with our friendly Customer Service team by calling 1300 880 905.

Wireless Router Mode is typically found on TP-Link branded devices. This needs to be turned on for TP-Link to connect completely.


A screenshot of a TP-Link router's settings, in the

Frequently asked questions

What’s my username and password?

Aussie Broadband does not have a username/password login for our NBN internet connection. Gone are the username and password days of ADSL. This applies to every type of NBN connection. There will be specific router settings that will bypass the need to enter a username/password.

Can I bring a router from another ISP?

In most cases, yes! Most modems and routers provided by different internet service providers (ISPs) are able to be used with an Aussie Broadband service.

If your router is from another service provider, or an old ADSL modem router, then sometimes there may be additional tweaks to establish a connection. Some ISP’s lock their routers to their service, but most do not. If you’re wanting to use another service provider’s router and aren’t able to make the changes in the guide below or update the firmware, then call our Customer Service team on 1300 880 905. We may have a few tips and tricks to resetting the modem router so it can work.

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