VoIP stands for Voice over Internet Protocol. VoIP technology lets you make and receive phone calls over the internet instead of traditional phone lines. With VoIP, you can modernise your existing business phone systems and access the benefits of VoIP connectivity: Low-cost call rates,No traditional phone line rental fees,The ability to easily scale and growth with your business Your Business can also choose to keep your existing phone number to ensure minimal downtime when switching and stay connected to your employees and customers.

VoIP (Voice over Internet Protocol) works by transmitting voice data through the internet. It converts voice to digital data and breaks it down into small packets. Those packets then go to the receiver via the internet. Once they get to the receiver, they're re-assembled into audio data.

What is the difference between PBX and VoIP?

VoIP stands for Voice over Internet Protocol and is the technology for the delivery of communication and hosted PBX is a cloud-based phone system. Hosted PBX systems utilise VoIP technology in their operation, they both work together simultaneously. Businesses typically access cloud-based PBX systems through a VoIP provider for a monthly fee.

How much does VoIP cost?

To enable VoIP, you'll only need to pay the cost of your internet connection. In addition, to make calls via VoIP, you'll either need to pay-as-you-go or get a plan allowing unlimited calls to national numbers. Whether it's cheaper to choose a plan or stick with pay-as-you-go will depend on how many calls your business makes.

Are there connection fees or charges for nbn® phone?

There is a $0 standard connection fee for our nbn® services, meaning we do not have any connection fees or additional charges for our nbn® phone service. If you are in a new housing development or opt to have a new line connected, you may be liable for an additional charge as dictated by the nbn®. Should any additional nbn® charges apply to your connection, we will display them before confirming your order.

Can I set up my own VoIP system?

Setting up a single-line VoIP is a simple process. And when you sign up for an nbn® phone plan, we'll send you everything you need to do it. If you need additional support to set up your VoIP system, our friendly 100% Australian-based team can guide you.

How do I connect my home phone to my nbn® modem?

You will need a telephone cable (RJ12 connector) to connect your handset to your VoIP-compatible modem, which you can purchase through Aussie Broadband. If your modem isn't VoIP compatible, connect your phone to an analogue telephone adapter (ATA). You can then connect your ATA to your modem with an ethernet cable. If your handset supports an ethernet connection, you can connect it directly to your modem with an ethernet cable. As long as you can configure your handset to work with VoIP, your modem does not need to be VoIP compatible.

Can I use my existing phone on the nbn®?

Yes, you can connect your existing landline phone to VoIP on the nbn®. You will need an analogue telephone adapter (ATA) to do this. Plug in your adapter and connect your phone to your modem through an ethernet cable. You can set up your existing landline phone for VoIP by connecting it to your VoIP-compatible modem with a telephone cable. If you don't have a VoIP-compatible modem, you will need an analogue telephone adapter to make this possible.

Does the nbn® affect my phone line?

As VoIP allows you to make and receive phone calls on the internet, it will impact your internet connection's available bandwidth. So if you're running high-bandwidth business applications, you may consider getting a dedicated voice over nbn® service. That way, your phone line has committed bandwidth that won't be affected by your internet use.

VoIP phone

Connect to the new standard in business phones

Don't get left behind with outdated phone technology. Connect your business phone to the internet and enjoy higher quality calls while reducing your bill.

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Why choose Aussie Broadband for business VoIP?

Tier 1 voice network
Our network spans multiple data centres across Australia, and allows us to deliver high-quality, reliable voice services.
Australian-based support
Our voice experts are on hand 7 days a week to answer any questions about your phone system.
Fast and easy setup
Tell us how you use your phone. We'll get you on the perfect plan and give you everything you need to get started.

Step 1Enter your address

Start typing your address to get started

Step 2Select your voice plan type

Step 3Select your VoIP plan

Modern communication made easy

The latest phone technology is a business essential. Your customers and suppliers expect a seamless, consistent experience when they contact your business — wherever you and your team are working from. That's where VoIP comes in. Simply connect to an nbn® phone service and tap into the benefits of modern business communication.

Cost savings
Save money to make money? It doesn't get any better for business than that. Say goodbye to the high costs of legacy phone lines. With nbn® phone, you could save your business upwards of 50% compared to traditional call costs.
High-quality calls
No one that calls your business should have to deal with a poor-quality connection. That's why we supply quality of service rules, prioritising voice traffic as it makes its way through our network.
Easy management
Manage all your telco services in one place on the MyAussie® app. Track your usage, lodge support tickets and divert and manage your business phone, from your smartphone or computer. Available on iOS, Android, and web.
Reroute your calls
A dispersed team shouldn't lead to poor customer service or lost business. nbn® phones aren't tied to a physical location, so you can easily reroute business calls to another location (such as a mobile phone) or a pre-defined failover destination ensuring they reach the right person with ease.

Have any questions about a VoIP service for your business?

If you have any questions about what VoIP service is right for you, then get in touch with our friendly sales team by clicking the button below. They'll be happy to assist you.

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FAQS

Frequently asked questions about our business VoIP

Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.

VoIP stands for Voice over Internet Protocol. VoIP technology lets you make and receive phone calls over the internet instead of traditional phone lines.
With VoIP, you can modernise your existing business phone systems and access the benefits of VoIP connectivity:
- Low-cost call rates
- No traditional phone line rental fees
- The ability to easily scale and growth with your business
Your Business can also choose to keep your existing phone number to ensure minimal downtime when switching and stay connected to your employees and customers.
VoIP (Voice over Internet Protocol) works by transmitting voice data through the internet. It converts voice to digital data and breaks it down into small packets. Those packets then go to the receiver via the internet. Once they get to the receiver, they're re-assembled into audio data.
VoIP stands for Voice over Internet Protocol and is the technology for the delivery of communication and hosted PBX is a cloud-based phone system. Hosted PBX systems utilise VoIP technology in their operation, they both work together simultaneously. Businesses typically access cloud-based PBX systems through a VoIP provider for a monthly fee.
To enable VoIP, you'll only need to pay the cost of your internet connection.
In addition, to make calls via VoIP, you'll either need to pay-as-you-go or get a plan allowing unlimited calls to national numbers.
Whether it's cheaper to choose a plan or stick with pay-as-you-go will depend on how many calls your business makes.
There is a $0 standard connection fee for our nbn® services, meaning we do not have any connection fees or additional charges for our nbn® phone service.
If you are in a new housing development or opt to have a new line connected, you may be liable for an additional charge as dictated by the nbn®.
Should any additional nbn® charges apply to your connection, we will display them before confirming your order.
Setting up a single-line VoIP is a simple process. And when you sign up for an nbn® phone plan, we'll send you everything you need to do it.
If you need additional support to set up your VoIP system, our friendly 100% Australian-based team can guide you.
You will need a telephone cable (RJ12 connector) to connect your handset to your VoIP-compatible modem, which you can purchase through Aussie Broadband.
If your modem isn't VoIP compatible, connect your phone to an analogue telephone adapter (ATA). You can then connect your ATA to your modem with an ethernet cable.
If your handset supports an ethernet connection, you can connect it directly to your modem with an ethernet cable. As long as you can configure your handset to work with VoIP, your modem does not need to be VoIP compatible.
Yes, you can connect your existing landline phone to VoIP on the nbn®. You will need an analogue telephone adapter (ATA) to do this. Plug in your adapter and connect your phone to your modem through an ethernet cable.
You can set up your existing landline phone for VoIP by connecting it to your VoIP-compatible modem with a telephone cable. If you don't have a VoIP-compatible modem, you will need an analogue telephone adapter to make this possible.
As VoIP allows you to make and receive phone calls on the internet, it will impact your internet connection's available bandwidth. So if you're running high-bandwidth business applications, you may consider getting a dedicated voice over nbn® service. That way, your phone line has committed bandwidth that won't be affected by your internet use.

Connect to the new standard in business phones

Why choose Aussie Broadband for business VoIP?

Tier 1 voice network

Australian-based support