Call our Australian-based business support team
If you would like to contact a specific department, see below for options and open hours.
Option 3 or 4
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
Option 3 or 4
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
Opening hours are listed in AEST.
If you're attempting to contact Aussie Broadband from outside Australia, please dial: +61 3 5165 0000.
Technical support at hand
Find answers to frequently asked questions. See below for answers to some of our most common questions.
Check outages
See current outages in your area.
View allNo internet connection
Troubleshoot your connection issues.
TroubleshootRun a speed test
Test your connection speed in seconds.
Start testBYO router settings guide
View our step-by-step router setup guide.
Get startedGetting Started
Aussie's Guide to the Internet.
Learn moreMoving home
Learn how to relocate your internet service.
Learn more
Our Aussie-based offices
We have offices all over Australia, so when you call, you know you're speaking with someone local. Get in touch with our 100% Australian-based team today.





