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System Outages

Is there an Aussie Broadband System Outage?

Before you start any other troubleshooting, check to see if there is any scheduled or unscheduled outages in your area below.

Current outages

Everything looks good!

We aren't aware of any outages at the moment.

For information on outages affecting the nbn®, Opticomm, or Optus mobile networks, please visit the links below:

Having issues with your internet?

If there are no outages, and you're still having problems, you can run self-service network tests or lodge a fault through the MyAussie® app.

Prefer to speak to someone?

No app? No problem. Give us a call on 1300 880 905 and we'll get you back up and running.

Upcoming outages

No upcoming scheduled outages

We aren't aware of any upcoming outages at the moment.

Past outages

No recent outages

We haven't recorded any outages in the last 24 hours.

MyAussie® App

Take control of your services with MyAussie®

The MyAussie® app is the best way to be kept up to date on outages and perform self-service troubleshooting of your connection.

  • Get outage alerts
  • Test your connection
Download on the App StoreGet it on Google Play

*Google Play and the Google Play logo are trademarks of Google LLC.

Contact us

Get in touch with our support team.

Have a question? Get in touch with our 100% Australian-based team. Shoot us a message, visit our help centre to find answers to frequently asked questions, or give us a call on 1300 880 905.

  • Call us

    Speak to our Australian-based support team

    Call 1300 880 905
  • Live chat

    Start an online chat with our expert support staff

  • Request call back

    Leave your contact details and we'll call you back

    Request call back
  • Help centre

    Find answers to frequently asked questions

    visit help centre