who we are
At Aussie, we do things a bit differently than other technology providers. We started back in 2003 in a living room in Regional Victoria, and haven't forgotten our roots. Our goal is to deliver world-class technology in our own Aussie way.
A little about us
100% Australian-based
We're 100% Australian operated, and always have been (including all our call centres)!
Our awards
We're recognised for our quality, including most trusted telco, best internet service provider and outstanding customer satisfaction.
We support communities across Australia
At Aussie, we are committed to making an authentic, positive impact in the communities we serve.
Learn more about us
Purpose and ValuesWhat makes us who we are?
Our values are our secret sauce - they help inform every decision we make to keep us pushing the envelope and ensuring we are doing the best we can for our customers and all Aussies!Find out more
Investor CentreBecome an Aussie Broadband investor
This is the home of our ASX related information and documentation for our investors.Find out more
Community ImpactHow we make a difference
We are committed to building strong communities, because that's being good to people.Find out more
CareersWork at Aussie broadband
Explore our careers and see if you think Aussie would be the right fit for you.Find out more
Our leadersMeet the team that thinks big
With their wide array of experience, they help us change the game.Find out more
Our historyDiscover our roots in regional Victoria
From a living room in Morwell to become a national technology and telco solutions provider.Find out more
More than words on a wall
Our values keep us in check. As we go about working to change the game, we often stop and check our choices against our values as you would a compass – making sure we are going the right way.
Don't be ordinary, be awesome
We aren't happy to just be ordinary. Each and every one of us will always go the extra mile to delight our customers rather than just satisfy them. We go out of our way to help each other be awesome and we build each other up; we do not tear people down.
Think big
We love taking on big challenges and bring progressive thinking to the table. If someone tells us it can't be done, that's when we do our best work. We're always questioning the status quo, we never stand still, and we regard failure as a step towards success.
No bullsh*t
Be honest, be transparent, be respectful. Remember, 'no bullsh*t' requires equal parts brains (what to say), thoughtfulness (when to say it), and caring (how it's said).
Be good to people
We help our customers to succeed. We empower our staff, and anyone at any level can contribute ideas. We have each other's backs. We treat each other like adults, not children, with trust as our default position. We make a positive contribution to our community. And we know the difference between being nice to people and being good to people.
Have fun
Life is too short to be not having your sort of fun at work. We don't take ourselves too seriously, we love a joke, and we're playful with our customers and each other where appropriate. We celebrate milestones wherever we can. Belly laughs are part of our business.
we're recognised for our quality
We like to punch way above our weight. Here are just some of the ways we've been recognised:
Most Trusted Telco in Australia - Roy Morgan (2023, 2022)
Best Mobile Broadband — Product Review (2023)
Internet Service Provider of the Year - Roy Morgan (2021)
Most Satisfied nbn™ Customers — Canstar Blue Awards (2020, 2019)
Customer Service Organisation of the Year, Large Business - Australian Service Excellence Awards (2020, 2021)
5-Star Employer of Choice — Human Resources Director (2022)
Certified Best Place to Work (Position 16 for 2021)
Managing Director of the Year — CEO Magazine (2021)
Best 30 Workplaces to Give Back (Position 21 for 2021)
Most Recommended (NBN), Connection Quality, Service & Support, Outstanding Customer Satisfaction — Mozo Awards (2022, 2021, 2020, 2019)
Hammer Award — Pause Awards (2022, 2021)
Best NBN Brand — Choice Magazine (2022, 2021)
Best Internet Service Provider — Product Review (2023, 2022, 2020, 2019 and 2018)
Mozo's People Choice Awards (2023)
Telco industry awards, including the ACOMM Awards for Diversity and Inclusion (2021), Commitment to Customer Service (2020, 2019), and Innovation, Large Company (2022); Edison Awards for Best Broadband Provider (2018) and Best Fixed Broadband Provider (2022, 2019)
Frequently asked questions
Still unsure? Have a look through our most frequently asked questions, and please don't hesitated to reach out to our friendly support team if you don't see an answer to your question.
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