Who we are
At Aussie, we do things a bit differently to other telecommunications companies. We started in a living room in regional Victoria back in 2003, aiming to change the game – and we haven’t lost sight of our roots.
Aussie-based support
All our Customer Service centres are 100% Australian-based.
Award-winning service
We've been recognised as Australia’s most trusted telco (Opens in a new tab) several years running, along with accolades for best internet service provider, and outstanding customer satisfaction.
Supporting Aussie communities
At Aussie, we’re committed to making an authentic, positive impact in the communities we serve.
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What makes us who we are?
Our values are more than just words – they guide every decision we make. They’re the secret sauce that keeps us pushing boundaries and doing right by our customers and communities.
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Become an Aussie Broadband investor
This is the home of our ASX related information and documentation for our investors.
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How we make a difference
We believe in building strong, connected communities – because being good to people is just good business.
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Work at Aussie broadband
Think you’d be a great fit at Aussie? Check out our current opportunities
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Meet the team that thinks big
With a wealth of experience, they’re helping us change the game.
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Discover our roots in regional Victoria
From a living room in Morwell to a national telco provider, see how it all began.
Find out moreMore than words on a wall
Our values guide us as we go about changing the game. We often stop to check our choices against them – as you would a compass – making sure we are heading in the right direction for our staff, our customers, our communities, and the business as a whole.
Don't be ordinary, be awesome
We don’t settle for “just okay.” Whether it’s helping a customer, solving a problem, or supporting a teammate, we go the extra mile. We believe in lifting each other up and celebrating wins. Being awesome isn’t about being perfect—it’s about showing up, caring deeply, and doing your best
Think big
We love a challenge. If someone says it can’t be done, we lean in and ask, "Why not?" We’re curious, bold, and always looking for better ways to do things. We embrace change, take smart risks, and treat failure as a stepping stone to success. Thinking big means never standing still.
No bullsh*t
We value honesty, transparency, and respect in every interaction. That means saying what needs to be said, owning our mistakes, and communicating with care. No bullsh*t doesn’t mean being blunt - it means being real, thoughtful, and kind.
Be good to people
We believe in doing right by others. That means helping our customers succeed, empowering our team, and giving back to our communities. We treat each other like adults, not children, with trust as our default position to make a positive contribution to our community. We know the difference between being nice to people and being good to people.
Have fun
Life is too short to be not having your sort of fun at work. We don't take ourselves too seriously, we love a good joke (or a bad one), and we're playful with our customers and each other where appropriate. We celebrate milestones wherever we can belly laughs are part of our business.
We're recognised for our quality
We like to punch above our weight—and the industry has noticed.
Most trusted internet provider 2023-2025
Canstar Blue
Most trusted brand - Telecommunications 2022-2025
Roy Morgan
Most loved NBN Provider 2023-2025
Finder
We are fully certified
At Aussie Broadband, we want you to feel confident that we’re a telco you can trust, which is why we strive to demonstrate our commitment to quality and security by adhering to industry standard certifications. Here’s our full list of certifications:
Frequently asked questions
Have a look through our most frequently asked questions.
Still unsure? Feel free to reach out to our team over the phone or through our Live Chat in this page’s bottom-right corner.
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