Small Change Big Change is all about the little changes each person can make that together makes a big difference to people in need. We understand there are many other amazing charities out there that also need support. A little change now will go a long way in the future.

How can I add the donation to my invoice?

You can add the donation to your invoice through the MyAussie® app or the MyAussie® portal or by calling customer service on 1300 880 905.

Can I donate more than $1?

Not through us at this time, however, you can get involved directly with the Telco Together Foundation through volunteer or fundraising, workplace giving, or registering for skills exchange via the Telco Together Foundation website.

Is this tax deductible?

Yes, as multiple micro-donations are going to the same registered charity within a financial year. So if you have donated for more than two months, you can claim this as a tax deduction.

Where are my donations going?

All donations go to the Telco Together Foundation, which is a registered charity that supports Aussies in need including indigenous communities, homelessness, hunger, mental wellbeing, and unemployment and disadvantaged youth. The following charities have been awarded as beneficiaries due to their unique approach in addressing challenges while holding the highest of integrity and financial transparency: ReachOut, Red Dust and Beacon Foundation.

Are there any extra fees associated with my donation?

No, there are no extra fees or GST on your donation.

Does Aussie Broadband keep a portion of the donations?

No, 100% of the donations go to the Telco Together Small Change Big Change foundation.

Why did you choose to contribute to Small Change Big Change?

Small Change Big Change aligns with our core values of being good to people. As we started planning out our next 3 years, we realised that we wanted to do more when it came to being good to people. It's not just about satisfied customers at the end of the day, it's about extending a helping hand to those in need whether they are customers, friends, neighbours, farmers, youth, or people in need. It's about Aussies helping Aussies and our desire to help make a difference in someone's life.

I don't wish to donate to the Telco Together Small Change Big Change. How do I opt out?

There are two easy ways to opt-out. You can opt-out directly on our MyAussie® app or portal or by calling our customer service team on 1300 880 905.

I accidentally opted in and I do not wish to participate. Am I able to get a refund?

Yes, please contact our customer service team on 1300 880 905 and they'll be able to assist you.

Small Change, Big Change

Enabling small contributions to make a big difference

We've teamed up with Small Change Big Change to help build resilient young Australians. As part of the program, our customers can make a real difference to the life of a young person in Australia through a small $1 donation on their bill every month.

make a real diffeRence

See how it works

a little goes a long way

As of May 2023, our customers have helped raise more than $470,000 - 100% of which goes directly towards a range of community partners who are delivering education and mental health outcomes for young Australians.

You can add a monthly donation of $1 to your invoice through your MyAussie® app or portal, or by calling customer service on 1300 880 905.

Small Change, Big Change & Aussie Broadband - Customer Donations Changing Lives

building better communities

Add a donation to your nbn® plan

Add a Small Change, Big Change donation to your plan

See our nbn® plans

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building better communities

They have our support

our charity partners

The Small Change Big Change program supports three key charity partners: Beacon Foundation, ReachOut, and Red Dust.

FAQS

frequently asked questions about small change, big change

Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.

Small Change Big Change is all about the little changes each person can make that together makes a big difference to people in need. We understand there are many other amazing charities out there that also need support. A little change now will go a long way in the future.
You can add the donation to your invoice through the MyAussie® app or the MyAussie® portal or by calling customer service on 1300 880 905.
Not through us at this time, however, you can get involved directly with the Telco Together Foundation through volunteer or fundraising, workplace giving, or registering for skills exchange via the Telco Together Foundation website.
Yes, as multiple micro-donations are going to the same registered charity within a financial year. So if you have donated for more than two months, you can claim this as a tax deduction.
All donations go to the Telco Together Foundation, which is a registered charity that supports Aussies in need including indigenous communities, homelessness, hunger, mental wellbeing, and unemployment and disadvantaged youth.
The following charities have been awarded as beneficiaries due to their unique approach in addressing challenges while holding the highest of integrity and financial transparency: ReachOut, Red Dust and Beacon Foundation.
No, there are no extra fees or GST on your donation.
No, 100% of the donations go to the Telco Together Small Change Big Change foundation.
Small Change Big Change aligns with our core values of being good to people. As we started planning out our next 3 years, we realised that we wanted to do more when it came to being good to people.
It's not just about satisfied customers at the end of the day, it's about extending a helping hand to those in need whether they are customers, friends, neighbours, farmers, youth, or people in need. It's about Aussies helping Aussies and our desire to help make a difference in someone's life.
There are two easy ways to opt-out. You can opt-out directly on our MyAussie® app or portal or by calling our customer service team on 1300 880 905.
Yes, please contact our customer service team on 1300 880 905 and they'll be able to assist you.