Business

Is your small business accessible to social media and online use?

If you’re running a small business, you’ve probably been told already that you need to have a presence on the web. That’s been a trend ever since the internet burst onto the scene; with the amount of research now done by users through thei...

What is the best internet connection for a small business?

Your internet connection can make or break your business in today’s digital-first world. Your internet connection can make or break your business in today’s digital-first world. And the grace period of digital adoption is coming to an end....

Should you give your employees work phones?

In today's connected world, smartphones are essential to doing business. In today's connected world, smartphones are essential to doing business. They keep dispersed teams connected, make customer touchpoints more accessible, and increase ...

Why your business needs a static IP address

Our business internet plans all come with a free static IP address. Here's why: Our business internet plans all come with a free static IP address. Here's why: There's never been a better time to start a business. After all, there are plen...

Why your business needs unified communications

Unified communications (UC) is the buzzword for putting all your communication applications in one faster, cheaper and easier to use basket. By adopting unified communication tools, a business can save money, become more productive and get...

A guide to enterprise ethernet

Internet is internet, right? You pay your money to an ISP, and then you have access to everything that connects us to the modern world. Internet is internet, right? You pay your money to an ISP, and then you have access to everything that ...

7 tips to keep your remote team connected

While it looks like lockdown orders have become a thing of the past (we hope!), workers and employers are still enjoying the benefits of working from home and hybrid in-office and remote working arrangements. While it looks like lockdown o...

How to switch to business internet from home internet

A question we often get from business owners, especially those on the smaller end of the scale, is whether they should get business or home internet . A question we often get from business owners, especially those on the smaller end of th...

Gigabit speeds for all Australians – is this a fantasy?

Over the last few years, gigabit internet plans have become increasingly available - and cheaper. With the growing need for high-speed broadband, gigabit internet's time as " the new internet " is fast approaching. Over the last few years...

What is symmetrical internet, and why does your business need it?

Slow upload speeds got you twiddling your thumbs?  Slow upload speeds got you twiddling your thumbs?  If you've ever paid attention to your internet speed , you've likely noticed that downloads tend to be faster than uploads. If you've ev...

How to apply custom configurations to my business hardware

You can only apply custom configurations to your business hardware if you opt in to rent our managed Cisco 1100 series supplied router, which our technical support team can assist...

Hosted PBX - Voicemail - How to setup Voicemail to Email

This will show you how to setup voicemail to email on a user.  This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail t...

How to send a password reset link to a user

Find the user and click ‘Edit’ Click ‘Send Password Reset Link’ Follow the steps in the email...

Hosted PBX - Voicemail – Enable Voicemail for a User

The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on  Click on th...

Setting up email on a macOS computer

This article provides the steps required to successfully setup your email account in Mac Mail . This article provides the steps required to successfully setup your email account ...

Do you offer business and corporate broadband?

Aussie Broadband offers a range of business and enterprise plans. With business-dedicated features and customer support, our plans are designed for businesses that need a mission-...

Do I need a Bronze, Silver or Gold support package with my nbn® service?

Choosing between Gold, Silver or Bronze support depends on your business requirements. Choosing between Gold, Silver or Bronze support depends on your business requirements. All s...

Will I be notified if there's an outage?

Aussie Broadband offers a number of ways of which we can update customers about outages on their services. Aussie Broadband offers a number of ways of which we can update customer...

Setting up email on Outlook (Microsoft 365)

This article provides the steps required to successfully setup your email account in Outlook (Microsoft 365 version) on a Windows PC. This article provides the steps required to...

Hosted PBX - Call Routing - Answering Rules

Log in to the Manager Portal Navigate to  Select the user to update Go to the Set the  To modify an existing rule, click the pencil icon next to it. To create a new rule, click ...