Skip to main content

You're experiencing the Actual Aussie Way

Thanks for using the Aussie Broadband network. To see the full range of our self-help tools, visit our award-winning MyAussie® portal.

Quick links

Get the help you need at hand

Loading…
B Corp

We are now a certified B Corp!

At Aussie Broadband, we're committed to driving positive change. Now, you can be part of the change. Join Small Change Big Change with a small $1 donation on your bill each month. Let's make a big impact together!

Upgrade your plan

Use MyAussie® to upgrade or modify your plan in four easy steps

  1. 1

    Select your service

    Open the MyAussie® app on your phone or browser and navigate to your current internet or mobile service.

  2. 2

    Authenticate with 2FA

    Select your plan under "Current Plan" to authenticate with two-factor authentication.

  3. 3

    Select your new plan

    Select the new plan you wish to change to, entering a promo code if you have one.

  4. 4

    Finalise your upgrade

    Choose if you want the change to happen immediately, or at the start of your next billing cycle.

Visit MyAussie®

Log in to MyAussie® to get started!

MyAussie® for Mobile

Take control of your connection

Check your billing details and usage or view current outages with our app for iOS and Android!

Download on the App StoreGet it on Google Play

*Google Play and the Google Play logo are trademarks of Google LLC.