Connect your business with the starlink satellite network

Aussie Broadband Starlink services are available throughout Australia, offering nationwide coverage. We can check the capacity for your site using an address or LAT/LONG coordinates to ensure optimal connectivity for your location.

Yes, Starlink mobility services from Aussie Broadband can be used outside Australia, wherever Starlink's global network is available. You can verify coverage in different regions by checking the Starlink availability map. Please note, conditions apply.

Yes, you can easily transfer your current Starlink service to Aussie Broadband for seamless management. Our Starlink service offers comprehensive support, integration with other Aussie Broadband solutions, and simplified billing for businesses.

Currently, Aussie Broadband focuses on providing Starlink services for business and enterprise customers. Residential Starlink services are not offered at this time.

Aussie Broadband offers flexible contract terms for Starlink services, with options for 12-month, 24-month, or 36-month agreements. These options allow businesses to select a contract length that best fits their operational needs.

Yes, Aussie Broadband allows you to amortise the cost of Starlink hardware across your contract term, providing a more manageable payment structure. However, any Starlink accessories, delivery fees, and professional installation costs must be paid upfront and cannot be amortised.

No, any unused priority data in your Starlink plan does not roll over. Unused data is forfeited at the end of each billing cycle, ensuring you receive fresh data allowances each month.

Yes, you can request a plan change for your Aussie Broadband Starlink service at any time. Your Account Manager will assist with processing the change, advising on any additional fees or pro-rata charges that may apply to the new plan.

Yes, delivery fees apply for all Starlink hardware shipped within Australia. Typically, this includes a fixed fee for each Starlink kit and any applicable accessories. Delivery fees may also apply when ordering only accessories or replacement parts.

For Aussie Broadband Starlink services, the delivery timeline for self-installation typically ranges from 15 to 40 days, depending on your location in Australia.

If you opt for professional installation, an estimated timeline will be provided with your service quote, based on availability and site requirements.

Several factors can impact the timeline for Starlink service installation, including:

• Approvals required from building management or landowners.
• Capacity constraints for new service installations as advised by Starlink.
• Transport delays affecting the delivery of equipment.
• Delays in preparing in-building cabling for the new service.
• Unfavourable weather conditions that may disrupt the installation schedule.

The standard Starlink kit provides everything necessary to set up internet service. However, if you are integrating Starlink with your business's SD-WAN solution, you may require additional hardware. Aussie Broadband can provide SD-WAN solutions tailored to your specific needs.

For businesses supplying their own hardware, we recommend purchasing the Ethernet Adapter, which allows you to monitor service data through the Starlink portal while maintaining connectivity with third-party devices. Any additional hardware or installation requirements will be handled separately from the basic Starlink kit.

Yes, Aussie Broadband offers a range of routers, firewalls, and SD-WAN appliances that are fully compatible with Starlink services. Our team will work with you to recommend network solutions that align with your business requirements, ensuring secure and reliable internet connectivity.