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Internet

Fibre to the Premises and Fixed Wireless ports explained

Last Updated: Sunday 10 Nov 2024

Both Fixed Wireless and Fibre to the Premises have UNI-D ports in their Network Termination Devices (NTDs)/NBN connection box.  
 
Your NTD has 4 ports on the underside labelled 1-4. Your internet service is connected to just one of these ports (you can have other internet services connected to another port). 
Graphic image of a NBN Fibre to the Premises (FTTP) Network Termination Device (NTD). From left to right there is: two 'Voice (UNI-V) ports, a pinhole labelled 'Reset', four 'Data (UNI-D) ports', a plug for 'Power', and a connection labelled 'Fibre optic'.*Image of an FTTP NTD. UNI-D ports are labelled 1-4. UNI-D ports on Fixed Wireless NTDs are arranged similarly.

Important information for FTTP services 

  • Your NTD will also have UNI-V ports in addition to UNI-D ports. These are used to connect telephones and can’t be used to connect to the internet. 

  • To access the ports, you may need to open the plastic case covering the NTD. Simply unclip the cover using the clips on the bottom.  

  • While the FTTP NTD can support multiple services, it can only support one 1000Mbps service at a time. That means if there is already a 1000Mbps service on one port, you’ll need to downgrade or cancel it to use 1000Mbps on another port. 

We will inform you which UNI-D port your Aussie Broadband service connects to during the connection process. 

To connect your router to the NTD, run an ethernet cable from the correct UNI-D port to the WAN port in your router.  

To configure your router, read our settings guide.

If you need more help, our 100% Australian-based team is here to assist. Shoot us a message via Live Chat or give us a call on 1300 880 905. Check our hours here.

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