Mobile International Call Rates
For all Aussie Broadband mobile and data plans, international calls will be charged PAYG. Please refer to our call rates....
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Mobile Articles
Setting up Voicemail
To get access to your voicemail: To get access to your voicemail: Dial 321 and press call/send. Follow the Tutorial Prompts. Customise your PIN and Name. Complete the tutorial to ...
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What are the standard porting hours if I wish to transfer my current number to Aussie Broadband?
The standard porting hours are as follows: The standard porting hours are as follows: Monday to Friday: 08:00am to 08:00pm Australian Eastern Standard Time Saturdays: 10:00am to 0...
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How do I enable international roaming?
You can enable international mobile roaming (IMR) in the MyAussie app or by speaking to our team via Live Chat or over the phone on 1300 880 905. If you're calling from overseas, ...
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What is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (includi...
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How to add/switch a mobile plan
Download the Once logged in, select When you see the overview of all your current services, select Select Fill in your desired plan and details then hit If you wish to order ...
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Mobile International Call Rates
For all Aussie Broadband mobile plans, calls from Australia to overseas will be charged the below rates. Once your plan's international call credit is used, you will be charged on...
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Why does my phone send multiple messages from a single SMS?
An SMS is restricted to 160 characters in length. If you exceed this character length, 1 or more additional SMS messages will be sent. Additional SMS messages will appear separate...
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Can I bring my current phone number across to Aussie Broadband?
Yes! Once you have received your SIM, you will have the option to bring your current number over to us. During the SIM activation process , you may provide your current number fo...
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Issues with SIM registration
Here’s some helpful tip for SIM registration issues: Here’s some helpful tip for SIM registration issues: Make sure your SIM card has been entered into the phone correctly. The go...
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