Business

How to apply custom configurations to my business hardware

You can only apply custom configurations to your business hardware if you opt in to rent our managed Cisco 1100 series supplied router, which our technical support team can assist with applying custom configurations to suit your business r...

Hosted PBX - Voicemail - How to setup Voicemail to Email

This will show you how to setup voicemail to email on a user.  This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail to email on Click the  Scroll down and click on  Click on  E...

How to send a password reset link to a user

Find the user and click ‘Edit’ Click ‘Send Password Reset Link’ Follow the steps in the email...

Hosted PBX - Voicemail – Enable Voicemail for a User

The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on  Click on the Edit icon next to the User you wish to modify, then select...

Setting up email on a macOS computer

This article provides the steps required to successfully setup your email account in Mac Mail . This article provides the steps required to successfully setup your email account in Open the Mail app on your Mac and click on Select Ente...

Do you offer business and corporate broadband?

Aussie Broadband offers a range of business and enterprise plans. With business-dedicated features and customer support, our plans are designed for businesses that need a mission-critical connection. We offer different speeds and service l...

Do I need a Bronze, Silver or Gold support package with my nbn® service?

Choosing between Gold, Silver or Bronze support depends on your business requirements. Choosing between Gold, Silver or Bronze support depends on your business requirements. All support packages include our Australian-based enterprise supp...

Will I be notified if there's an outage?

Aussie Broadband offers a number of ways of which we can update customers about outages on their services. Aussie Broadband offers a number of ways of which we can update customers about outages on their services. We publish all outages an...

Setting up email on Outlook (Microsoft 365)

This article provides the steps required to successfully setup your email account in Outlook (Microsoft 365 version) on a Windows PC. This article provides the steps required to successfully setup your email account in If you're using a...

Hosted PBX - Call Routing - Answering Rules

Log in to the Manager Portal Navigate to  Select the user to update Go to the Set the  To modify an existing rule, click the pencil icon next to it. To create a new rule, click If creating a new rule, select a  Configure the options as d...

What is the best internet connection for a small business?

Your internet connection can make or break your business in today’s digital-first world. Your internet connection can make or break your business in today’s digital-first world. A...

Should you give your employees work phones?

In today's connected world, smartphones are essential to doing business. In today's connected world, smartphones are essential to doing business. They keep dispersed teams connect...

Why your business needs a static IP address

Our business internet plans all come with a free static IP address. Here's why: Our business internet plans all come with a free static IP address. Here's why: There's never been ...

7 tips to keep your remote team connected

While it looks like lockdown orders have become a thing of the past (we hope!), workers and employers are still enjoying the benefits of working from home and hybrid in-office and...

How to switch to business internet from home internet

A question we often get from business owners, especially those on the smaller end of the scale, is whether they should get business or home internet . A question we often get fro...

Gigabit speeds for all Australians – is this a fantasy?

Over the last few years, gigabit internet plans have become increasingly available - and cheaper. With the growing need for high-speed broadband, gigabit internet's time as " the ...

What is symmetrical internet, and why does your business need it?

Slow upload speeds got you twiddling your thumbs?  Slow upload speeds got you twiddling your thumbs?  If you've ever paid attention to your internet speed , you've likely noticed...

How to set up a small business network

These days, a business is only as good as its network. These days, a business is only as good as its network. No, we're not talking about BNI or traders' groups (although that s...

VoIP on the nbn®: A guide for businesses

The nbn® network has enabled Australian businesses to benefit from faster speeds and greater flexibility. With the nbn® network spread across most of the country, and ongoing upg...

A guide to Built for Business nbn® plans

At Aussie Broadband, we constantly work to deliver better connectivity for Australian businesses. It goes back to our humble beginnings, bringing wireless broadband to regional bu...