Mobile

What is the Integrated Public Number Database (IPND)?

Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the ...

Mobile International Call Rates

For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to our call rates below. For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to...

Can I bring my current phone number across to Aussie Broadband?

Yes! Once you have received your SIM, you will have the option to bring your current number over to us. During the SIM activation process , you may provide your current number for porting. Yes! Once you have received your SIM, you will ha...

Data usage information

Important information about data usage on a mobile plan Important information about data usage on a mobile plan The information in the data usage notification may be up to 48 hours old The usage notification does not include calls or SMSs,...

Free Crisis Numbers – All phone services

The following crisis numbers are available to call free from charges across all our voice services for customers. This includes Mobile, VoIP, Fixed Phones SIP Trunks, and Hosted PABX. The following crisis numbers are available to call free...

Should you give your employees work phones?

In today's connected world, smartphones are essential to doing business. In today's connected world, smartphones are essential to doing business. They keep dispersed teams connect...

Phone scams: what to do and how to stay safe

Phone scams are nothing new, they’ve been around for decades. Unfortunately, they’re getting more sophisticated at manipulating people into handing over personal information or mo...

Everything you need to know about mobile broadband

Looking for a portable alternative to a fixed-line internet connection for your home or office? Or a backup internet connection to keep you online if your fixed-line internet goes...

5G vs 4G – which mobile plan is best for me?

While no longer the newest kid on the block, 5G has been a crowd-favourite, providing on-the-go speeds that were previously unseen in the mobile space. But the reality is that we ...

Can you keep your phone number when switching carriers? Yes, and it’s easier than you think.

Looking to switch mobile carriers and want to keep your number? Looking to switch mobile carriers and want to keep your number? The importance of networking and staying connected ...

Ways to reduce your screen time

Ever walked into your child’s room at 3am and found them busy gaming on a school night? Or have you struggled to switch off your devices telling yourself just “one more game” and ...

Think like an Aussie: mobile plan refresh explained

It’s been 5 years since we saw the first 5G tower built in Australia and yet we, as both consumers and mobile industry players, are still waiting for its promised potential to be ...

SIM-Only plans: What are they, and why are people making the switch

When it comes to choosing a mobile phone plan, there are countless options out there. Providers offer an array of deals to suit anyone from light users to data-hungry consumers.  ...

Protect Your Business from Power Outages

Power outages are a feature of summer (and increasingly other seasons) in Australia. And they always seem to come at the worst possible time!   Power outages are a feature of summ...

What is an MVNO and should you switch to one?

If you've been shopping around for mobile plans, you might have heard about MVNOs. Even if you haven't, you'll have noticed there are more choices of mobile providers than ever be...