Mobile
What is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the ...
Help CentreMobile International Call Rates
For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to our call rates below. For all Aussie Broadband 4G mobile and data plans, international calls will be charged PAYG. Please refer to...
Help CentreCan I bring my current phone number across to Aussie Broadband?
Yes! Once you have received your SIM, you will have the option to bring your current number over to us. During the SIM activation process , you may provide your current number for porting. Yes! Once you have received your SIM, you will ha...
Help CentreData usage information
Important information about data usage on a mobile plan Important information about data usage on a mobile plan The information in the data usage notification may be up to 48 hours old The usage notification does not include calls or SMSs,...
Help CentreFree Crisis Numbers – All phone services
The following crisis numbers are available to call free from charges across all our voice services for customers. This includes Mobile, VoIP, Fixed Phones SIP Trunks, and Hosted PABX. The following crisis numbers are available to call free...
Help Centre
Results from other pages
Should you give your employees work phones?
In today's connected world, smartphones are essential to doing business. In today's connected world, smartphones are essential to doing business. They keep dispersed teams connect...
BlogHow to take an Easter break as a small business owner (and come back to a thriving business)
Can you believe the Easter break is coming up? Doesn’t it feel like the year just started? Can you believe the Easter break is coming up? Doesn’t it feel like the year just starte...
BlogPhone scams: what to do and how to stay safe
Phone scams are nothing new, they’ve been around for decades. Unfortunately, they’re getting more sophisticated at manipulating people into handing over personal information or mo...
BlogHow to reduce your monthly mobile data usage
Have you ever wondered ‘Where did all my data go?’ Mobile bills can be frustrating that way. One month you’ve only used up 50%, the next you’re down to your last 10 megabytes and ...
BlogEverything you need to know about mobile broadband
Looking for a portable alternative to a fixed-line internet connection for your home or office? Or a backup internet connection to keep you online if your fixed-line internet goes...
Blog5G vs 4G – which mobile plan is best for me?
While no longer the newest kid on the block, 5G has been a crowd-favourite, providing on-the-go speeds that were previously unseen in the mobile space. But the reality is that we ...
BlogCan you keep your phone number when switching carriers? Yes, and it’s easier than you think.
Looking to switch mobile carriers and want to keep your number? Looking to switch mobile carriers and want to keep your number? The importance of networking and staying connected ...
BlogThink like an Aussie: full speed ahead with 5G
There have been big shifts in the Australian telco industry in the past week. Multiple telcos introduced new 5G mobile plans – albeit with capped speeds. This move is unsurprising...
Blog8 tips to make your mobile phone your primary work device
Many of us are still working remotely or hybrid in-office and work-from-home these days. As the severity of COVID waves starts to wane, we’re seeing a shift in our attitude toward...
BlogWays to reduce your screen time
Ever walked into your child’s room at 3am and found them busy gaming on a school night? Or have you struggled to switch off your devices telling yourself just “one more game” and ...
Blog