Mobile Data

How much data do I need for my mobile plan?

No one wants to pay more money for data they don’t end up using, and hitting that sweet spot when choosing the amount of data for your mobile plan can be unnecessarily difficult. No one wants to pay more money for data they don’t end up us...

Having issues with internet/Mobile data?

Here’s some helpful tips for when your internet/mobile data is playing up. Here’s some helpful tips for when your internet/mobile data is playing up. Are you using mobile data or Wi-Fi? Check that your mobile data is enabled in the setting...

How do I activate my Data Only SIM?

To activate your data only SIM visit our activation page . You will need to use the SIM Number and Activation Code that were sent to you on the inside of the green envelope that your SIM card arrived in. To activate your data only SIM vis...

Data usage information

Important information about data usage on a mobile plan Important information about data usage on a mobile plan The information in the data usage notification may be up to 48 hours old The usage notification does not include calls or SMSs,...

Can I upgrade my plan mid month?

Absolutely! You can upgrade your plan by either calling our wonderful customer support team on undefined 1300 880 905 , or going to the MyAussie® app/portal. Absolutely! You can upgrade your plan by either calling our wonderful customer ...

Coverage and Speed

Aussie Broadband ABN 29132090192 acts as a reseller and uses the 5G and 4G mobile network and capabilities of the Optus Mobile Network to provide our mobile services. Aussie Broadband ABN 29132090192 acts as a reseller and uses the 5G and ...

Tips for managing your mobile data allowance

Connect your phone to Wi-Fi or a secure free Wi-Fi network when available. Turn off automatic downloads/updates in the App Store/Google Play Store. Turn off any other kind of automatic updates in the settings and set software updates to on...

What is data pooling and how does it work?

What is data pooling? What is data pooling? Data pooling allows all 5G and 4G services on the same account to combine their data and create a pool of data that all services can draw from. Data pooling allows all 5G and 4G services on the s...

New 5G Mobile Plans

Our new 5G shaped mobile plans go live on October 31, 2024. Our new 5G shaped mobile plans go live on October 31, 2024. These new 5G* shaped plans will enable access to Optus' 5G ...

Everything you need to know about mobile broadband

Looking for a portable alternative to a fixed-line internet connection for your home or office? Or a backup internet connection to keep you online if your fixed-line internet goes...

How mobile data sharing will benefit your business

Australian businesses and consumers are using internet-enabled devices more and more as smart devices and the Internet of Things markets continue to expand. Mobile phones are on...