Nbn
The ASUS DSL-AC68U/ASUS 4G-AC68U Modem Router
The ASUS DSL-AC68U is a popular nbn® modem router that will also work with Opticomm connections. This product is both a modem and a Wi-Fi router, so you can use it without an additional device on nbn® FTTN and FTTB connections. The ASUS DS...
Help CentreBYO Router Settings nbn® Guide
The day has arrived and your nbn® connection is now live. Exciting times! But before you can relax with a little Netflix, you do need to first set up your NBN-compatible modem/router. You’re probably wondering to yourself “how do I config...
Help CentreStar Codes for VoIP
This is a list of our server-based star codes available for your VoIP. This is a list of our server-based star codes available for your VoIP....
Help CentreNetcomm NL1901ACV setup guide
To set up or troubleshoot your Aussie Broadband Netcomm NL1901ACV nbn® compatible modem check out the attached user guides. To set up or troubleshoot your Aussie Broadband Netcomm NL1901ACV nbn® compatible modem check out the attached user...
Help CentreNBN Backup Battery - Troubleshooting
During a power failure, the power supply with battery backup on your NTD will beep once and automatically switch over to backup battery power. During a power failure, the power supply with battery backup on your NTD will beep once and auto...
Help CentreWhat do my modem lights mean for Fixed Wireless?
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Help CentreYour VoIP service during an emergency
As VoIP requires an internet connection to function, it won’t work if you aren’t online or don’t have power. So unfortunately, there may be periods when the VoIP service is down. As VoIP requires an internet connection to function, it w...
Help CentreCan I get a static IP address?
As the name suggests, a static IP is one that remains static. It does not change and is assigned manually to your device. By default, we use dynamic IP addresses and CGNAT ( Carrier-Grade Network Address Translation ) on internet servi...
Help CentreDo you offer business and corporate broadband?
Aussie Broadband offers a range of business and enterprise plans. With business-dedicated features and customer support, our plans are designed for businesses that need a mission-critical connection. We offer different speeds and service l...
Help CentreCan I get nbn® Home Superfast and Ultrafast speeds or a gigabit plan?
Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. The Home Superfast plan has theoretical maximum download speeds up to 250Mbps (megabits per second) and the Home Ultrafast plan has top speeds up t...
Help Centre
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NBN speeds explained
At Aussie Broadband, we offer a range of speed tiers on our nbn® plans. Each tier has a maximum upload and download speed, measured in Megabits per second (Mbps). Although there a...
BlogWhat is Fibre to the Premises (FTTP) broadband?
Fibre to the Premises (FTTP) broadband is a classification for a type of broadband connection in Australia that uses a network of high-speed fibre optic cabling to deliver the in...
BlogSurfing MIA: private browsing explained
Have you ever made the grave error of casually researching a new appliance, only to find all the advertising across the internet desperately trying to sell you the latest and grea...
BlogWhich NBN connection type is the best?
Not all nbn® (NBN) connection types are equal, and you can’t always control what you have at home. Knowing the options available will help you to find the right plan and ISP (Inte...
BlogPrice Reductions on High Speed Tiers
Aussie Broadband recently reduced pricing on several high speed tier plans. Aussie Broadband recently reduced pricing on several high speed tier plans. Price reductions are now in...
BlogWhat is Fibre to the Node/Building (FTTN/B) broadband?
Fibre to the Node (FTTN) and Fibre to the Building (FTTB) are two classifications for a type of broadband connection in Australia that uses pre-existing telephone cabling to de...
BlogWhich is the best nbn® plan for me?
There are more choices in nbn® plans than ever before but picking one that suits you can be daunting. There are more choices in nbn® plans than ever before but picking one that su...
BlogWhy upgrade to fibre? Not all NBN connections are created equal
Internet is internet, yea? Well, not quite. You could have all the best equipment available on the market today, but there’s one thing that could be holding you back from achievin...
BlogHow do I choose the fastest nbn® plan?
Jump to Jump to Why you won’t get those maximum nbn® speeds Why choosing an ISP matters for nbn® speed Finding the right ISP to deliver fast internet One of the most convenient th...
Blog6 reasons why your nbn® connection is slow
One of the most common issues that customers come to us with is that they are experiencing slow internet. The truth is that there are multiple factors that can contribute to slow ...
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