Opticomm

Can I get a static IP address?

As the name suggests, a static IP is one that remains static. It does not change and is assigned manually to your device. By default, we use dynamic IP addresses and CGNAT ( Carrier-Grade Network Address Translation ) on internet servi...

How to run a Ping Test

A ping test is a simple test that can show problems along the network path and is an essential step while troubleshooting speed and connection problems. A ping test is a simple test that can show problems along the network path and is an ...

What modem/router do I need for OptiComm?

OptiComm will have already provided your premise with an OptiComm Connection Box, which acts as a modem. You will need to connect/purchase a router which will then distribute the connection via WiFi. OptiComm will have already provided you...

What do the lights on my Dasan box mean?

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BYO Router Settings OptiComm Guide

The day has arrived and your OptiComm connection is now live. Exciting times! But before you can relax with a little Netflix, you do need to first set up your OptiComm-compatible modem/router. The day has arrived and your OptiComm connect...

What do the lights on my Huawei box mean?

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What are the contract terms for Aussie Broadband’s internet plans?

We’re proud to say that we have no lock-in contracts ! All residential broadband services are available on a month-to-month agreement only. We’re proud to say that we have Contracts may be available on some select Business services where...

What if my nbn® or OptiComm appointment goes wrong?

Unfortunately, from time to time, issues outside of our control happen – sometimes it’s due to weather conditions preventing technicians completing work due to OH&S, or sometimes the tech gets held up at another appointment or has to miss ...

What is OptiComm internet?

Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). They build, operate, and maintain their own fixed line telecommunications network.  O...