Router
Configuring your router for IPv6
NetComm Modems & Routers NetComm Modems & Routers Changing NetComm settings to Dynamic IPv6 route : Changing NetComm settings to Login via Input your router username (default is 'admin') and router password (check the back of your route...
Help CentreHow to use eero Internet Backup
eero Internet Backup allows you to set up a nearby mobile hotspot or Wi-Fi network as a backup when your wired internet goes down. eero Internet Backup allows you to set up a nearby mobile hotspot or Wi-Fi network as a backup when your wir...
Help CentreAussie Broadband Router Firmware
Select your device from the list below: Select your device from the list below: NetComm NetComm NetComm NF20 CloudMesh NetComm NL19 CloudMesh NetComm NF18 CloudMesh NetComm NF18 ACV Google Google Google Nest devices will automatically chec...
Help CentreWhy is my WiFi slow or dropping out?
It's frustrating when Netflix keeps buffering due to WiFi slow speeds or dropouts. WiFi Interference may be a likely cause. This guide will help you troubleshoot common WiFi problems. All routers operate on the 2.4GHz frequency. There are ...
Help CentreGetting started with your eero Secure subscription
eero Secure adds security and safety services to your network, such as active threat protection and parental controls. It can also give you deeper insights into your network usage and improves your internet experience by blocking ads. eero...
Help CentrePort Forwarding and CGNAT
Does Aussie broadband use CGNAT? Does Aussie broadband use CGNAT? Yes – CGNAT (Carrier-Grade Network Address Translation) is used on our broadband services and is typically enabled by default. This means that your public-facing IP addr...
Help CentreCan I use my existing business-grade router?
Yes, there is the option to bring your own router to this service, however it must have a gigabit WAN port interface configurable for DHCP and, if your technology type is copper, it requires VDSL/VDSL2+ compatibility. Please refer to your ...
Help CentreHow to power cycle your modem/router
'Power cycling' your devices is a great place to start when trying to figure out what’s causing your internet problems. Here's how to do it! 'Power cycling' Turn the router/modem off. Unplug the power cord from the back of the router and ...
Help CentreDo I need a new router when moving house?
In most cases, you won’t need a new modem or router when you move to a new address. In most cases, you won’t need a new However, if your current hardware isn’t compatible with your new connection (e.g., moving from ADSL or Fibre to the ...
Help Centreeero setup guide
You've just gotten your brand new eero hardware, and want to get started. You've come to the right place! You've just gotten your brand new eero hardware, and want to get started. You've come to the right place! On this page, you can fin...
Help Centre
Results from other pages
Tips and Tricks To Boost Your Wifi Signal
Depending on the modem/router you are currently using and the internal setup of your house, along with the position of your current router, your WiFi coverage within your house mi...
BlogHow to set up a small business network
These days, a business is only as good as its network. These days, a business is only as good as its network. No, we're not talking about BNI or traders' groups (although that s...
BlogDevices 101: modems v routers v modem routers
If your home is connected to the internet, then you’ve most likely got both a modem and a router – or even the 2-in-1 modem router – in your home. But what are these devices and w...
BlogIs your modem compatible with the NBN?
You may have seen the terms ‘NBN ready’ and ‘NBN compatible’ used to market some modems and routers. If you’ve been wondering to yourself, “is my modem compatible with NBN?” – the...
Blog