Aussie Broadband accepts ACCC ruling on “congestion-free”
Media Release | Friday 7 Sept 2018 | 1 min read
ISP Aussie Broadband said today that it appreciated the ACCC’s choice in an administrative ruling, rather than a fine, over its use of the term “congestion-free” to describe its network.
Managing Director Phillip Britt said that during the ACCC’s investigation, the company was able to provide the ACCC with extensive evidence of how Aussie Broadband manages its network to avoid congestion.
“This evidence was also backed up by the ACCC’s most recent broadband monitoring results, which showed just 0.8% difference between our non-busy and busy period speeds,” he said.
“However, we accept that the ACCC works in absolutes, and that congestion-free is an absolute description. In accordance with the ruling, we’ve now removed that term from all our advertising and communications.”
Phil said Aussie Broadband will continue with its practices to manage congestion, such as stopping sales when customers in an area have hit 80% usage and there is a wait for more bandwidth upgrade.
“We’ll also continue to publish our daily CVC graphs so customers can see transparent evidence of our network capacity and usage,” he said.
All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.
About Aussie Broadband Limited
Aussie Broadband Group is a fast-growing technology services provider – comprising of the Aussie Broadband and Symbio businesses – with a market cap of around $1 billion (AUD).
Listed on the Australian Stock Exchange (ASX: ABB), the Group collectively supplies more than 1 million services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.
The fifth largest provider of broadband services in Australia with continuing growth in the residential segment, the Group provides a broad suite of solutions through its data, voice, and managed solutions to business, enterprise and government customers. Aussie Broadband Group also provides wholesale services to other telecommunications companies and managed service providers.
For further information please visit: www.aussiebroadband.com.au