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Aussie Broadband welcomes certainty around NBN pricing with ACCC decision

Media Release | Tuesday 17 Oct 2023 | 1 min read

A manhole cover with the word "nbn" on it

Aussie Broadband today welcomes the news that the Australian Competition and Consumer Commission (ACCC) has formally accepted NBN Co’s latest revision to the Special Access Undertaking (SAU), which determines the wholesale pricing and conditions around access to the National Broadband Network. 

The NBN SAU process has been running for two years, with many industry roundtables, submissions and arguments from regulators, RSPs, ministers and stakeholders. Throughout that time, Aussie Broadband has consistently argued for the removal of variable access rate charges, or connectivity virtual circuit (CVC), on NBN plans. These charges have added uncertainty to internet pricing, with the amount charged for connections varying greatly depending on users’ collective usage each month.  

With the latest terms accepted by the ACCC, the removal of CVC charges will result in higher tier NBN plans becoming more affordable. We believe this is essential for how Australians use the internet today – not just into the future – and it will make it easier for households to access NBN speeds that match Australians' increased appetite for content.   

“We are thankful that the ACCC has agreed to the latest revisions of the SAU, bringing two years of discussions and negotiations to an end,” Aussie Broadband Managing Director Phillip Britt said. “The move to AVC-only pricing for NBN 100 and higher plans will make faster broadband more accessible to more Australians.”  

As a result of the ACCC’s acceptance, NBN Co’s new wholesale pricing will come into effect later this year. Aussie Broadband customers will be informed of the precise changes to their individual plans on October 20, with the changes to come into effect on November 21.  

Should users require more information about upcoming changes to their connection, we would encourage users to call 1300 880 905 to discuss their NBN plan with our customer service team. 

All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.

Media Enquiries

Alex Walker | Media Advisor

+61 448 110 962

About Aussie Broadband Limited

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company's main focus is nbn® (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.

With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Along with being a proud member of the Pledge 1% Movement, Small Change Big Change and more, Aussie Broadband is a certified B Corporation and the largest telco in Australia to hold accreditation.

Aussie Broadband has remained Australia's Most Trusted Brand in Telecommunications since December 2020 and was more recently named Australia's Most Trusted Telco for the second year in a row at the Roy Morgan Trusted Brand Awards for 2023.