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Aussie Broadband wins best ISP at the ProductReview awards for the third year in a row!

Media Release | Tuesday 16 Jan 2024 | 1 min read


Aussie Broadband has once again won the ProductReview Internet Service Provider award. This marks the third consecutive year Aussie has won the award, and the sixth time in the last seven years.

“Kick-starting the year with yet another ProductReview win for Best ISP is a treat and a sign of further great things to come in 2024. The last 12 months have been huge at Aussie, and we wouldn’t have continued to deliver excellent customer service and high-quality internet without our dedicated staff. I’d like to extend the praise to our customers who have also supported us as we’ve continued to change the game,” said Aussie Broadband Chief Strategy Officer Jonathan Prosser.

The ProductReview award winners are selected based on their overall rating, overall review count, current retail availability to Australians, and the rating and review count from the last 12 months.

“[Aussie Broadband’s] 4.5 star rating is a testament to the strong customer service and value they provide to Australians as a top performing ISP,” said ProductReview Business Development Manager Renee Xie. “Reviews mentioned the excellent and patient customer service that customers received when setting up their internet service and troubleshooting any problems, as well as the reliable internet speeds they received.” 

More information about Aussie Broadband’s NBN products can be found here.

All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.

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About Aussie Broadband Limited

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company's main focus is nbn® (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.

With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Along with being a proud member of the Pledge 1% Movement, Small Change Big Change and more, Aussie Broadband is a certified B Corporation and the largest telco in Australia to hold accreditation.

Aussie Broadband has remained Australia's Most Trusted Brand in Telecommunications since December 2020 and was more recently named Australia's Most Trusted Telco for the second year in a row at the Roy Morgan Trusted Brand Awards for 2023.