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System outages

Is there an Aussie Broadband system outage?

Before you start any other troubleshooting, check to see if there is any scheduled or unscheduled outages in your area below.

Current outages

Having issues with your internet?If there are no outages, and you're still having problems, you can run self-service network tests or lodge a fault through the MyAussie® app.Prefer to speak to someone?No app? No problem. Give us a call on 1300 880 905 and we'll get you back up and running.

nbn®, Opticomm, or Optus mobile network outages

For information on outages affecting the nbn®, Opticomm, or Optus mobile networks, as well as additional information regarding major outages and outage communications, please visit the links below:

Upcoming outages

View upcoming scheduled outages.

Past outages

Note: outages will be removed from this list 24 hours after they are resolved.

MyAussie®

Take control of your services with MyAussie®

The MyAussie® app is the best way to be kept up to date on outages and perform self-service troubleshooting of your connection.

  • Get outage alerts
  • Test your connection
Download on the App StoreGet it on Google Play

*Google Play and the Google Play logo are trademarks of Google LLC.

Screenshot from the MyAussie app
Contact us

Get in touch with our support team

Have a question? Get in touch with our 100% Australian-based team. Shoot us a message, visit our help centre to find answers to frequently asked questions, or give us a call on 1300 880 905.