Incoming and outgoing server settings for Aussie Broadband email addresses

This article provides the basic email settings required to set up your email account - these settings should apply to most popular mail apps and programs.

Login details

Use the following information when entering your username and password. Most email apps will ask for this information first.

• Your Name: (enter the name you'd like to display when sending from this address)

• Email Address: (your full email address, such as example@aussiebb.com.au)

• Username: (your full email address, such as example@aussiebb.com.au)

• Password: (the password for this email address)

• Account Type: IMAP (read more before choosing POP/POP3)

The username field should not contain upper case letters and the password is case-sensitive.

Forgot your email password? It can be reset from the MyAussie® app or website.

Recommended server details

• Incoming (IMAP or POP) Mail Server: mail.aussiebroadband.com.au

• Outgoing (SMTP) Mail Server: mail.aussiebroadband.com.au

• Encryption method: SSL/TLS

• Incoming (IMAP) Port: 993

• Incoming (POP) Port: 995

• Outgoing (SMTP) Port: 465

Other connection details

If you prefer to connect using a different protocol, or if your device is not able to connect to SSL or TLS servers, you may use the following alternative options:

What is SSL?

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a client. This link ensures that all data passed between the web server and browsers remain private and encrypted. SSL is an industry standard and is used by millions of websites in the protection of their online communications with their customers.

What is STARTTLS?

STARTTLS is an email protocol command that tells an email server that an email client, including an email client running in a web browser, wants to turn an existing insecure connection into a secure one.

Having trouble with this guide?

Sometimes, things don't work the way they should. If you're having any issues following these steps, please call our Customer Service team for support on 1300 880 905.